Frequently Asked Questions


Cashflow Manager is designed to run on a Windows based, PC computer operating Windows 7, Windows 8 or Windows 10. If you are a Mac user, it is possible to use Cashflow Manager with one step to complete prior to downloading the program.
  1. In the ‘Cashflow’ section of the program, click on the ‘File’ menu.
  2. Click [Accountant Export].
  3. Click [Export to Accountant].
  4. Select the account(s) you wish to export. ‘All Accounts’ is the default selection, but you can change this to the current account you are working in, or click on [Select Accounts] to choose which ones you would like to include.
  5. Choose the starting month and year and the ending month and year.
  6. You are now ready to create the export file.
    1. Click on [Browse] The ‘Save as’ window will appear to allow you to choose a location and file name for the export file. The default location is the C:\Users\Username\AppData\Roaming\CFM\Cashflow9\Data folder
    2. The default file name is the name of your current business file with information about the dates you are exporting. For example, if your current file name is ‘Sample’ and you are exporting from January 2016 to March 2016, the file name for the export file will be Sample Jan2016-Mar2016.
    3. The file will be saved as an Accountant Export File with an .ec9 extension.
    4. The months will be locked for each of the accounts included in the export so you do not make any unwanted changes. A red padlock will appear next to the account name in your Cashflow Manager work area to indicate that the month is locked.
  1. If you wish to email the file to your accountant, check the box that says ‘Email File when Export Complete’.
  2. Click on the [Export] button. The program will now create the file. If you select ‘Email File When Export Complete’ the ‘Email Document’ window will appear.
    1. Type in your accountant’s email address in ‘Send To:’ (or select the address by selecting from ‘Show Contact Emails’.
    2. Add a subject for the email e.g. Cashflow Manager Files
    3. Type in any additional text for the email.
    4. Click on the [Send] button.
  1. To record a ‘money in’ transaction, first select the account you wish to add the transaction to.
  2. Click on the ‘Money In’ tab and ensure you are working in the correct month and year.
  3. Type the correct day of the month in the ‘day’ box and press [Enter].
  4. Type in the name of your customer and press [Enter].
  5. Type in the details of your money in transaction and press [Enter].
  6. Add in your receipt number if there is one, or press the [Tab] if you wish to leave this blank.
  7. Enter the amount into ‘total receipts’ and press [Enter].
  8. The curser will go to the 'VAT' field and the VAT will be automatically calculated. Press [Enter] to accept the amount, or edit the amount and then press [Enter].
  9. Use the tab or left and right arrow keys to move the amount to the correct allocation column. Alternatively you can press the letter that the column starts with. For example, if the ‘S’ key was pressed, the allocation would jump to the ‘Sales’ column.
  10. The amount will now appear in the ‘Bank Deposits’ column. If you have deposited it into the bank simply press [Enter]. If you have held the money as cash, press the [Tab] button to add the amount to the ‘Receipts not Banked’ and press [Enter].
  11. Your line is now complete and you can move onto your next transaction.
Once the Cashflow Manager application is downloaded and installed, it must be connected to your Cashflow Manager PC program. This connection enables the Cashflow Manager PC program to sync data to the application via OneDrive. To set up the mobile device connection and perform the initial sync:
  1. Sign into OneDrive
  2. Open your Cashflow manager Program and current Cashflow Manager file
  3. Click on the ‘Invoice’ tab
  4. Click on [Tools]
  5. Click on [Options]
  6. Click on [Mobile Device Connection]
  7. Choose your ‘Sync Time’. This is the interval at which the Cashflow Manager program automatically syncs data to the app. The program defaults the time to 5 minutes, but this can be changed.
  8. Add in your mobile devices. The program allows you to have up to 5 mobile devices connected to the application.
To find the name of your mobile device on your iPhone/iPad, tap the ‘settings’ icon. Select the Cashflow Manager application. The mobile identifier will appear under sync settings (eg: MOB1) You will then need to copy this mobile identifier into the ‘Mobile Devices’ section of the PC program.
  1. Once the Mobile Identifier has been entered click on the [Initial Sync] button.
  2. When all information is entered into the ‘Mobile Device Connection’ section of the program click [Save].
You are now ready to use the Cashflow Manager Application.
Before you get started using the Cashflow Manager mobile invoicing application, make sure you have the latest version of Cashflow Manager installed on your PC.
  1. Download the Cashflow Manager app to your iPhone or Ipad from the Apple store.
  2. Create a Microsoft OneDrive account
  3. Run the Cashflow Manager PC software, and setup your mobile connection(s) in Invoice/Tools/Mobile Device Connection
  4. Click on [Initial Sync] for each device and [Save]
  5. On your iPhone/iPad open the Cashflow Manager application and answer [Yes] to open OneDrive.
  6. Answer [Yes] to set up sync
  7. Wait for your data to synchronise
You are now ready to start using the Cashflow Manager invoicing application
Before you get started using the Cashflow Manager mobile invoicing application, make sure you have the latest version of Cashflow Manager installed on your PC.
  1. Download the Cashflow Manager App on your android device from the Play Store.
  2. Create a Microsoft OneDrive account
  3. Run the Cashflow Manager PC software, and setup your mobile connection(s) in Invoice/Tools/Options/Mobile Device Connection.
  4. Click on Initial Sync for each device and [Save].
  5. On your Android Device, open the Cashflow Manager app, answer “Yes” to the opening OneDrive question.
  6. Answer [Yes] to set up sync
  7. Wait for your data to synchronise
You are now ready to start using the Cashflow Manager Invoicing application.
To use the Cashflow Manager invoicing application you must have a One Drive account. One Drive is free online storage that comes with your Microsoft account. To sign up for a Microsoft account:
  1. Go to the Microsoft account sign-up webpage and then click [Sign Up Now].
  2. Enter your first and last name
  3. To use an existing email address enter it in the ‘User Name’ box
  4. To get a new email address click [Get a new email address]
  5. Complete the rest of the form and click [Create account]
If you used an existing email address, you’ll need to verify it to prove that it’s yours. To sign into your OneDrive, you must login to your Microsoft account in Outlook.com To sign in:
  1. Go to http://onedrive.live.com and enter your email address and password.
  2. Click [Sign In]
You will now have access to your OneDrive.
The Cashflow Manager application does not sync data automatically to your desktop version file. To sync data from the invoicing application to the Cashflow Manager PC program, you must press [More] and select [Run Sync]. Alternatively you can press the ‘Refresh’ icon at the top of the screen to run the sync.
Cashflow Manager is designed to run on a PC computer running Windows 7, Windows 8 or Windows 10. The program requires at least 4GB of RAM with a XVGA [1024×768] or higher resolution monitor with 16-bit colour. You will need at least 150MB of hard disk space on your computer for your program and tutorial files.
[Fix] Net Cashflow Graph on Dash board now displays current financial year correctly. [Fix] Adding new column to all accounts in Accountant export file now works.